Description

We are seeking a skilled and experienced Network & Telecommunications Engineer to join our team. The ideal candidate will have experience with CISCO, Juniper, and VoIP, specifically Mitel PBX systems. They will be responsible for the design, implementation, and maintenance of our communication infrastructure.

Responsibilities

Design, implement, and maintain Juniper, Cisco, and Mitel PBX environments.
Troubleshoot and resolve issues with the communication infrastructure.
Monitor and analyze network performance.
Perform regular software and firmware updates.
Provide technical support and training to users.
Communicate effectively with other teams and departments to ensure smooth deployment and operation of the infrastructure.
Develop and implement security measures to protect the communication infrastructure.
Provide technical expertise in terms of CISCO, Juniper, and Mitel technologies.

Position Requirements

Work experience requirements:

3+ years of experience working with CISCO, Juniper, VoIP, and Mitel PBX systems.
Strong knowledge of networking protocols and technologies (e.g., TCP/IP, DNS, DHCP, VLANs, LLDP, OSPF, EIGRP).
Experience with SIP, RTP, and other VoIP protocols.
Familiarity with CISCO and Juniper routers, switches, and firewalls.
Capable configuring and troubleshooting CISCO and Juniper network devices.
Specific experience with:

Mitel MiVoice Business version 9 or newer
Mitel MiCollab
Mitel Contact Center and Nuance
Mitel Revolution
Mitel Border Gateway and SIP

Work experience requirements:

3+ years of experience working with CISCO, Juniper, VoIP, and Mitel PBX systems.
Strong knowledge of networking protocols and technologies (e.g., TCP/IP, DNS, DHCP, VLANs, LLDP, OSPF, EIGRP).
Experience with SIP, RTP, and other VoIP protocols.
Familiarity with CISCO and Juniper routers, switches, and firewalls.
Capable configuring and troubleshooting CISCO and Juniper network devices.
Specific experience with:

Mitel MiVoice Business version 9 or newer
Mitel MiCollab
Mitel Contact Center and Nuance
Mitel Revolution
Mitel Border Gateway and SIP

Experience with cloud-based PBX and other VoIP systems a plus.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team

Education Requirements

Bachelor's degree in Computer Science, Electrical Engineering, or a related field.

Working Conditions

40-hour on-site work week.
On-Call Availability
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Sitting for extended periods of time.
Standing for extended periods of time.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Ability to lift and move 30 pounds without assistance.
Ability to legally operate a motor vehicle.
Ability to pass a criminal background check.
Ability to work in all Kane County building environments.
Ability to obtain LEADS Certification.

Open until filled

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