Pursuant to the federal Workforce Innovation and Opportunity Act (WIOA) and Trade Adjustment Assistance Act (TAA), the Program Assistant performs programmatic delivery and support within functional teams providing Intake, Career and Job Seeker Services, Training Services, TAA and Rapid Response, and Quality Assurance. In this capacity, the Program Assistant may perform a number of programmatic activities for multiple Workforce Development Offices such as: assisting with participant recruitment and coordinating information sessions; screening program applications and certifying customer eligibility; developing individualized and suitable career services strategies; maintaining a customer caseload and corresponding files, executing assessments and authorizations of budget obligations for training and supportive services; tracking, monitoring activities to ensure successful completion and/or to implement corrective procedures or actions; assists with remediation of customer complaints; applies and implements State and local policies and/or procedures while maintaining on-going technical compliance. Qualified applicants will have a bachelor's degree and should be a self-starter with strong organization and time management skills, good research skills, analytical and problem-solving abilities, solid computer skills and excellent communication skills both written and verbal. Applicants must have a valid Illinois driver's license and reliable transportation to travel between office locations in Elgin, Batavia and Yorkville. Bi-lingual in Spanish/English is a plus. Position is grant funded. Benefits include health, pension, vacation and holidays.

Application review is expected to begin 7-1-2021.

Deadline: Open until filled

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